My Phone Call

So I was on the phone today when I was put on hold, and I was so impressed! They had a pianist all lined up to entertain me. The lady just put me on hold and handed me off to a quite skilled piano player who serenaded me while I awaited her return. It was quite a nice touch, if a little wasteful for the company. I mean, they could have just used a recordi...aaaaaaahhh...I see what they did there. Very clever.